Privacy Policy

We collect information you provide directly (name, email, identity documents, financial details) and information generated by your use of the platform (trading activity, device and log data, and support communications).

We use your information to open and service your account, execute trades, verify your identity under applicable know-your-customer (KYC) rules, detect fraud, and improve the platform.

We share information with regulators and law enforcement where legally required, with service providers who help us operate the platform (under confidentiality obligations), and with your consent. We do not sell your personal information.

We use encryption in transit and at rest, access controls, and 2FA/biometric login to protect your data. No system is perfectly secure, and we encourage you to use a strong, unique password.

Depending on your jurisdiction, you may have the right to access, correct, export, or request deletion of your personal information. Contact us to exercise these rights; some data must be retained to meet regulatory obligations.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand platform usage. You can control cookies through your browser settings.

We retain account and transaction records for as long as required by applicable financial regulations, and other data for as long as needed to provide the service or comply with law.

We may update this policy periodically. Material changes will be communicated through the platform or by email before they take effect.

For privacy questions or requests, contact privacy@kookash.com.