Help Center
Answers to the questions we hear most. Can't find yours? Reach out and we'll help directly.
Sign up with your email, verify your identity, and fund your account — most traders are placing their first order within a few minutes.
Stocks, ETFs, crypto, and forex/CFDs — all from a single account and balance.
Withdrawals are free and typically post within minutes for crypto and 1–2 business days for bank transfers.
Client funds are held in segregated accounts, and eligible balances are covered by insurance up to $500k. See our Risk Disclosure for details.
Yes — the KOOKASH app is available for iOS and Android and stays fully in sync with the web platform.
Visit the Contact Us page for email and live chat options. Our team typically responds within minutes.
Still stuck? Contact support